Sarah Champion promoted to Head of Fleet CARE

Herd Group has announced the promotion of Sarah Champion from Customer Relationship Account Manager to Head of Fleet CARE.

During her time with Herd, Sarah has worked across a number of areas of the business, giving her a strong understanding of both our customers and the wider operation.

In her most recent role, Sarah worked closely with customers, building strong, long-term relationships and becoming a consistent and reliable point of contact. Her focus on understanding what each customer needs has been a key part of the account management and Customer CARE experience she now brings to Fleet CARE.

Sarah has also worked closely with colleagues across the business, helping teams stay aligned and making sure customer requirements are understood and acted on quickly. That knowledge of both the customer and the wider Herd operation will be an important part of her new position.

As Head of Fleet CARE, Sarah will work closely with Operations to ensure customers continue to receive a high standard of support throughout their time with Herd.

Her promotion reflects Herd's continued commitment to developing and promoting people from within the business, something that remains particularly important as an employee-owned company.